Cuyahoga County Public Library Wins Urban Library Council's 2010 Top Innovations Award In The User Experience Category
Cuyahoga County, OH - Cuyahoga County Public Library has won the Urban Library Council's 2010 Top Innovations Award, User Experience Category, after transitioning to Fanggle's Libserra library software to communicate with patrons via mobile devices. Using the software, Cuyahoga Library can now send due date, reminder and renewal notices via SMS and/ or mobile smartphone.
- (1888PressRelease) December 23, 2010 - "We are excited to partner with Cuyahoga County Public Library and help launch our Renewal Service with them. They are a very innovative library and always open to deploying cutting edge concepts and technologies to help support their patrons", says Ed Baryluk, Fanggle's EVP of Sales.
The software allows libraries to operate much more efficiently; it save time, increases response rates, is simple to install and use, and offers more convenience for customers. Also, the back-end analytics allows the library to gain valuable insight to their operations.
"Fanggle has been an excellent partner. Their innovation and easy to use tools have allowed Cuyahoga County Public Library to offer our customers the ability to renew library materials by text message and interact with their library when and where they find most convenient," says Rebecca Ranallo, Internet & Media Services Manager for Cuyahoga Library.
Fanggle's Web 3.0 Platform provides the convergence of web, mobile, social media, e-commerce and Internet TV capabilities. In addition to its Libserra suite of mobile and social media based solutions, Fanggle's SaaS-based applications/products include "Spreevo"- Deal of the Day, Qwoosh mobile couponing, DotViral Social Media Applications, Blazerfish QR Code technology, Socomotion Social Media Metrics, AppMobile for the Automotive industry, GoToApp custom smartphone development, and FundJoy for mobile/social fundraising.
For more information, visit www.fanggle.com.
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