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Consiliuminc.com - Consilium Software Company News Section

Consilium Software Press Release -

Consiliuminc.com

Consilium Software Delivers New Capabilities for Contact Centers with Webex by Cisco
UniCampaign, UniAgent, UniSupervisor, UniQM, UniRSM and UniVCX for Webex Contact Center will empower agents, streamline supervisor insights and more.
February 11, 2024

Consilium Software Partners with Zoho to Enhance Customer Experience (CX) Solutions
Consilium’s UniAgent Contact Center CRM Connector Now Available for Purchase on Zoho Marketplace.
September 16, 2023

Consilium Launches Multi-Vendor Outbound Customer Experience Platform with ISO/IEC 27001, ISO 9001 and GDPR Certifications
Consilium UniCampaign transforms B2C outbound contact for customer acquisition, collections and driving customer loyalty and retention with integrations to Cisco, Genesys and Amazon Connect.
July 12, 2023

Consilium Unveils Industry’s First Outbound List and Campaign Management Platform for Genesys Cloud on AppFoundry Marketplace
New version of Consilium UniCampaign strengthens Genesys Cloud CX Dialer, adding voice and digital outbound contact strategies, automation, and advanced list and campaign management
January 10, 2023

Consilium Launches New AI-Powered Multi-Vendor, Multi-Cloud Customer Engagement Platform (CEP)
CEP accelerates the next phase of digital transformation for organizations using Cisco, Genesys and Amazon Connect and can work across multiple cloud platforms and services.
September 14, 2022

Consilium and SAP Embark on Partnership to Accelerate CX Technology Initiatives
Consilium becomes a SAP PartnerEdge Partner to Expand SAP-Centric IP and CX Solutions.
March 02, 2022

Consilium Partners with Non-Profit Organizations to Advance their Missions
Supporting the missions of non-profits and creating gateways to recovery.
December 09, 2021

Consilium Introduces Next-Gen Quality Monitoring and Whisper Coaching with UniRSM™ 9.0 and UniQM™ for Contact Centers
QA and Training for Home-Based and Cisco Mobile Agents.
July 22, 2021

Consilium Transforms AI-Enabled CX with launch of UniCh.AI Conversational Bots
Conversational AI and Virtual Assistant Bots for Contact Centers.
March 09, 2021

Consilium Launches UniCloud™ 7.0 with Rapid Provisioning of Cisco UC and Contact Centers
UniCloud™ new release helps time-strapped IT teams with turn-key automation and digital transformation features.
September 03, 2020

Consilium Debuts UniAgent 8.0 with Improved Digital Customer Experience and Cloud Compatibility
Founded in 2007 Consilium Software is incorporated in Singapore, with software development and engineering labs in India, and subsidiaries and branch offices in India(New Delhi), Malaysia (Kuala Lumpur), Taiwan (Taipei City), Indonesia (Jakarta), Thailand (Bangkok), Australia (Melbourne) and Canada (Toronto).
August 27, 2020