Confero, Inc. Named To Carolina Parenting's 2010 N.C. Family-Friendly 50 List

Customer Experience Measurement Firm Honored For Offering Family-Friendly Opportunities In The Workplace. End Quote

Raleigh-Durham-Chapel Hill, NC (1888PressRelease) August 27, 2010 - Elaine Buxton, CEO and president of Confero, Inc. (http://www.conferoinc.com), a national customer experience measurement firm, has announced that the firm has been named to Carolina Parenting Inc.'s N.C. Family-Friendly 50 list for 2010. The Family-Friendly 50 honor recognizes companies in North Carolina that help working parents by offering family-friendly employment programs, policies and opportunities. Selections are made in partnership with the UNC Kenan-Flagler Business School. Confero will be recognized in a special section of the September issues of Carolina Parent, Charlotte Parent and Piedmont Parent, at events in all three markets and on Carolina Parenting Inc.'s websites. For more information, visit http://www.carolinaparent.com.

QUOTES:
"At Confero, we compromise on nothing when it comes to quality. The biggest component of our service quality is our people. I believe that satisfied employees serve clients well, and people who nurture families know how to nurture clients. As a mother, I understand the importance of programs, policies and opportunities that help working parents, so being included on the Family-Friendly 50 list is a special honor," said Buxton. "I have found that our policies that allow flexibility for the family result in increased employee satisfaction and retention. The experience our long-time employees bring to client projects gives our firm a significant competitive advantage in our industry."

NEW MEDIA CONTENT:
Confero's Blog
http://www.conferoinc.com/blog/c/knowledge

Mystery Shopping Benefits Podcast
http://bit.ly/cPhH7S

ABOUT CONFERO, INC. CUSTOMER EXPERIENCE RESEARCH:
Confero, Inc. is a national customer experience measurement firm dedicated to helping clients provide outstanding service to their customers. The firm offers customer service mystery shopping evaluations, customer brand support services, customer satisfaction research, and employee incentive and recognition programs. Serving all of the United States and Canada, Confero utilizes more than 130,000 independently-contracted mystery shoppers who provide accurate, objective feedback to help companies identify competitive opportunities and increase customer service accountability throughout their organizations. In 2009, Confero was ranked on Inc. magazine's Inc. 5000 list, distinguishing the firm as one of the nation's top 5,000 fastest-growing privately-held businesses. In addition, Confero ranked No. 51 on a 2009 Top 100 N.C. Small Businesses list. For more information, call (800) 326-3880 or visit http://www.conferoinc.com.

Jill Mastrangelo
MMI Public Relations
(919) 233-6600
jill ( @ ) mmipublicrelations dot com
http://twitter.com/MMIPR
http://www.mmipublicrelations.com

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