Computer Solutions East's Luke Celente on Channel Pro
Luke Celente shared his thoughts on IT Services Providers importance.
- New York, NY (1888PressRelease) April 21, 2015 - Luke Celente, Vice President for Sales at Computer Solutions East, was invited by Channel Pro to share his insights on the importance of IT Services Providers after big telecommunications companies started offering software suites to SMB customers.
Channel Pro Network is a media company that focuses on small and midsize IT marketplace. It delivers expert opinions, analyses, news, product reviews, and advice vital to a channel partner's business success. On their March 2015 issue, they released an article about telecommunications companies selling Software-as-a-Service (SaaS) packages to their SMB customers.
In the article, Celente said that Small and Midmarket businesses' networks and infrastructures are unpredictable, complex, and extremely difficult to manage. They require preparedness and expertise to keep them reliable and productive. He also mentioned that he sees business opportunities in supporting customers with the disorder he expects the telco companies would create. He even cited a scenario where a telco company sold phone systems specifically designed for small businesses and failed terribly.
He pointed out that supporting Office 365 needs a lot of training and costs high. Telco companies may offer software suites at a lower cost but the savings will never justify the interruptions that could occur. IT Services Providers were built to support their clients with their IT Network, Storage, Backup and Recovery, Security Policies, and other IT needs. It is their expertise and it is what they are for.
Celente highlighted that IT Services Providers may cost more but the support and security that they provide their customers are unparalleled.
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