Capital BMW Earns Third Consecutive DealerRater Consumer Satisfaction Award
Capital BMW was recently honored with a 2017 DealerRater Consumer Satisfaction Award, marking the third consecutive time the dealership has been recognized by the industry-leading review site.
- Tallahassee, FL (1888PressRelease) June 08, 2017 - DealerRater recently recognized Capital BMW with its third consecutive Consumer Satisfaction Award during the website’s annual award announcement at the National Automobile Dealership Association (NADA) Convention.
“Being recognized for a third year in a row fills us with a great sense of pride. Our customers always come first, and these three prestigious awards are a phenomenal representation of this,” said Crawford Atkins, General Manager at Capital BMW.
The Consumer Satisfaction Award is awarded annually by DealerRater based on the website’s proprietary PowerScore, a Bayesian algorithm that takes into account the dealership’s star rating, as well as the total number of reviews written about the dealership during the calendar year.
Capital BMW currently has a 4.9 star rating on DealerRater.com, and a 100% recommend rate out of 381 lifetime reviews.
"Our Dealer of the Year Award winners should be proud of this important distinction, which makes it clear to car buyers that their dealership is highly regarded for its customer experience,” said Gary Tucker, CEO of DealerRater.
About DealerRater Dealer of The Year Awards
DealerRater’s Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm called PowerScore™, which considers the dealership’s average DealerRater star-rating as well as the total number of reviews written about the dealership during the 2016 calendar year.
Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience.
About Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with "The Better Way To Buy."
Visit http://www.crowncars.com for more information on Crown Automotive Group and The Better Way To Buy.
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