With over one third of UK firms overpaying for their business phone lines, SynergyOne Telecoms give their reaction and why businesses shouldn't pay more than they have to.
(1888PressRelease) March 04, 2011 - Business telephony experts SynergyOne voiced their concern at You Gov research which found over one third of UK firms didn't check they were getting the best deal for cheap business phone calls in the last 12 months. With an active policy of constantly reviewing their customer's business telephone calls packages, the team raised concerns at the potential for overcharging:
"Once you have signed up with us, our Price Promise doesn't stop. Our Account Managers reviews your tariffs on a regular basis to make sure we always offer you the best deal in the market place. We also don't make any hidden charges - we don't charge connection fees and or minimum charges. We don't round bills up to the nearest penny or minute. We've certainly come across companies who were previously paying for all these poor practices and saved them money on all their business telephone calls "
The survey found 36% of small and medium sized business decision makers hadn't reviewed their charges within the last 12 months. Over two thirds hadn't reviewed their business landline telephone system within six months. And 26% had not done so for more than two whole years.
"This is an area of great concern - businesses should be supported by the service who installed their telephone systems to make the greatest possible savings on business telephone calls. It should be very easy to do from one simple phone call or email. We have over 40 years in the industry and start by looking at your existing phone system specification and configuration. We tailor our advice to your exact business needs, your particular office and according to your staff. We offer innovative solutions, like flexible VoIP for business systems which grow and adapt as needs change".
When probed which factors influence decisions around these reviews, 21% of respondents pointed to potential disruption during a new installation. 16% were also concerned about the time involved. The team had this advice:
"After identifying the best system, we appoint one of our highly experienced Project Managers to take charge. They co-ordinate installation, programming, commissioning, training and support on your behalf, so you don't have to. After installation by our expert engineers, our Operations Department and maintenance engineers are on call when you want them. With business VoIP, the set up is incredibly easy. There's no new cabling and usually no need for an engineer to visit. We specialise in business VoIP for start ups and small to medium sized companies and it's really one of the most cost effective changes you can make. It saves up to 50% on business line rental, with extremely cheap business phone calls to all local, national and international numbers. "
Any business interested in savings on business telephone calls and cost effective, optimally functional business telephone systems and lines can gain their free expert advice. To find out more about cheap business phone calls, call today on 01707 291 291 or send an email at:
With over one third of UK firms overpaying for their business phone lines, SynergyOne Telecoms give their reaction and why businesses shouldn't pay more than they have to. 
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