Business Growth Acceleration Firm Adds Services to Improve Customer Conversion Ratio
Grow your business through improved customer conversion ratios.
- (1888PressRelease) March 08, 2011 - The CxO Group, a leading provider of business growth acceleration services, today announced a partnership with WhosOn, a live chat solution. The solution allows any business to track up to the second website visitor activity in real time and engage online customers as they are browsing.
A recent study showed that only 25% of website visitors actually want to call or email a company for information. Most visitors would rather find the information on your website. With a live chat solution, you can easily track your visitors and provide them with a pro-active chat box inquiring about their needs.
"Instead of waiting for online visitors to fill out an online contact form, sales representatives can now connect directly to them, backed with knowledge of what that prospect is interested in," said Rick Erling, CEO of The CxO Group. " Using business rules, you can trigger an online chat which alerts the sales rep and invites your website visitor to engage in a conversation."
This enables the sales representative to create meaningful dialogue with prospects that have the highest probability to convert and buy. Catching the prospect in the buying cycle makes them 15 times more likely to complete a purchase with you and that results in improved conversion rate and sales.
About Rick Erling:
Rick Erling is the principal and CEO of The CxO Group. He is also a contributing author of the book "CEO Success Strategies - Strategy is Important, But Execution is Better". Rick has almost thirty years of business strategy, sales and marketing and training experience for such companies as Textron, Intergraph Corporation, Siemens PLM (UGS), and HP Enterprise Services (EDS). Rick's mission is to show entrepreneurs and CEO's how to grow their company and make more money in less time than they ever thought possible. He fills his days with teaching classes, private coaching and making presentations around the country. info ( @ ) thecxogroup dot com
About The CxO Group:
The CxO Group is dedicated to helping growth directed corporations increase revenue by applying the principles of "Value Forward" methodologies. Customized training is offered through one-on-one business coaching, on-site group programs, monthly meetings, workshops, and speaking engagements. For all business growth acceleration and seminar information, please visit http://www.thecxogroup.com or call (972) 727-6880.
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