Broward College Partners with BlackBeltHelp to Provide One-Stop Student Services Support
Broward College Partners with BlackBeltHelp to Provide One-Stop Student Services Support and IT Helpdesk Support, combining AI chatbot solutions with a human support network through Contact Center as a Service.
- Miami, FL (1888PressRelease) November 08, 2024 - Broward College and BlackBeltHelp, a leading provider of support solutions and services to higher education institutions, are thrilled to announce a strategic partnership to provide One-Stop Student Services and IT Helpdesk Support, combining AI solutions with a human support network. This collaboration aims to create a seamless, efficient, and accessible support ecosystem, empowering students to focus on their academic success.
Key Highlights of the Partnership:
AI-Powered Self-Help Support: BlackBeltHelp’s advanced AI chatbot will provide Broward College students with 24/7 access to support, answering questions and resolving issues promptly. The AI bot will enhance student experience by delivering real-time assistance tailored to individual needs.
Comprehensive Student and Veteran Support Services: This partnership provides a support ecosystem, covering a wide range of student needs—from admissions and financial aid to IT helpdesk and specialized support for veteran students. Broward College benefits from a cost-effective approach that optimizes resources, ensuring both traditional and military students receive the guidance they need to succeed academically and personally.
Streamlined, Cost-Effective Solution: Through this partnership, Broward College will benefit from a cost-effective approach to student support, optimizing resource allocation and allowing the institution to focus more on student success initiatives.
Commitment to Student Success: By joining forces with BlackBeltHelp, Broward College reaffirms its dedication to fostering an inclusive and supportive learning environment, where all students can access help whenever they need it, enabling them to focus on achieving their academic goals.
“Broward College is thrilled to partner with BlackBeltHelp as our new Contact Center to enhance student, faculty, staff, and community support,” said Torey Brignolo, Broward College’s Senior Director, Contact Center Operations. “The partnership enables Broward College to provide 24/7/365 live phone and chat assistance along with utilizing BlackBeltHelp’s AI technology to deliver faster, more personalized service. We’re confident that this innovative approach will streamline support services and elevate the overall experience for our stakeholders. Together, we look forward to creating a more efficient and accessible support experience for our college community.”
"We're thrilled to partner with Broward College to provide their students with the tools and support they need to succeed. By combining cutting-edge AI technology with compassionate 24/7 human support, we're creating a personalized experience that addresses the unique needs of each student. We're excited to be a part of their journey," shared Anthony Banford, President of BlackBeltHelp.
With this partnership, Broward College strengthens its commitment to innovation in student services, ensuring its students have the resources and support they need to thrive. With AI-powered solutions and dedicated human support, Broward College students can access the resources they need, when they need them.
For more information on BlackBeltHelp’s AI-powered solutions, please visit BlackBeltHelp.com.
For More Information, Please Contact:
info ( @ ) blackbelthelp dot com
Resource: https://bit.ly/4hy66Ud
###
space
space
Satisfied Users & 
Approved Press Releases
Print
Email
Report Spam