BrightTALK Hosts Service Desk Management Summit
Free IT service management webinars now available from BrightTALK's event earlier this month.
- (1888PressRelease) September 17, 2012 - On August 7th, BrightTALK™ hosted an online event featuring 9 webinars from IT service management experts on how to transform the modern service desk.
Global ITSM professionals from companies including IT SmartDesk, IBM, HP, ServiceSphere, and itSMF USA all participated to create nearly 10 hours of free thought leadership content.
The live presentations allowed audiences to interact with these thought leaders and other professionals in the IT service management community. The webinars are now available for free on-demand viewing here: http://www.brighttalk.com/r/G3j.
The service desk now has to play a key role in protecting business while simultaneously ensuring there are no unnecessary barriers to day-to-day operations. The transition from the traditional helpdesk to a multi-service integrated business function poses many challenges but is crucial for ensuring IT support remains relevant. To learn more, check out any of the thought leadership presentations now.
BrightTALK provides webinars and videos for professionals and their communities.
Every day thousands of thought leaders are actively sharing their insights, their ideas and their most up-to-date knowledge with professionals all over the globe through the webinar and video technologies that BrightTALK has created.
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