Brett Shockley to join Servion Advisory Board

Servion Global Solutions announced today that Brett Shockley, an industry pioneer in enterprise collaboration and customer engagement, will join its Advisory Board as an Executive Advisor. End Quote

(1888PressRelease) January 06, 2016 - PRINCETON, NEW JERSEY : Brett brings with him over 25 years of thought leadership, having played several key roles in global organizations.

"We are very fortunate to have Brett on-board. As an entrepreneurial tech industry veteran, and a trailblazer in customer advocacy, we look forward to his guidance on our growth strategies, and towards extending our footprints in the US region," said Balakrishnan Kavikkal, CEO and Founder, Servion Global Solutions.

Brett was the Senior Vice President of Corporate Strategy, Corporate Development & Chief Technology Officer of Avaya - a global provider of business collaboration and communication solutions. In this role he drove its strategic partnerships, M&A and the award-winning Avaya Labs research organization. He also served as Senior Vice President & General Manager of Applications and Emerging Technologies including cloud initiatives; he was responsible for the Contact Center and Unified Communication applications portfolios.

Prior to joining Avaya, Brett held a number of senior leadership, general management and business development roles at Cisco Systems. He also founded Spanlink Communications, as its CEO, and pioneered some of the industry's leading innovations in speech recognition, computer telephony and Internet call centers.

In addition to holding patents in social networking and telecommunications, Shockley has a master's degree from the University of Minnesota's Carlson School of Management and a bachelor's degree in Mechanical Engineering from the University of Minnesota's Institute of Technology.

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