Attenda Launches Its New Client Portal
Attenda Limited, The Always On Managed Service company, has launched its new client portal which gives clients access to greater features and reporting functionality.
- (1888PressRelease) July 22, 2010 - London - Attenda Limited, the Always On Managed Services company, today announced the launch of its new client portal, bringing its clients greatly enhanced visibility of the service that it delivers.
The new portal is an integral part of Attenda's Vision for IT Services, providing clients with visibility of their Service Operation through flexible business-led reporting and KPIs. The architecture of the new portal provides a central data warehouse to facilitate more flexible and customisable reporting, increasing client value.
The launch of the new portal follows an extensive period of beta testing with exceptionally positive feedback from those clients involved in the testing phase. To assist clients in a smooth transition over to the new portal, with the closure of the old portal, Attenda has prepared online training materials and a webcast, to accelerate client familiarity and confidence in exploiting the enhanced functionality and additional value that the new portal delivers.
Commenting on the new client portal, Neil Forster, Director, Attenda M.O., says, "The new portal provides a framework that will facilitate the delivery of enhanced functionality in the future, with a planned programme of additional improvements, including real time reports."
Attenda's approach is based upon the ITIL best practice IT Service Management, with its shared operations platform, Attenda M.O., that integrates people, process and technology to provide exceptionally high service levels, operating within a service framework that generates cost efficiencies, with enhanced levels of availability, performance and security, yet remaining current and relevant to our clients.
About Attenda Limited
Attenda (www.attenda.net), the Always On Managed Services company, manages those vital applications that every business relies upon today to function effectively allowing our clients to selectively outsource their IT operations and re-focus on using IT to add strategic value to their business.
Through a commitment to operational excellence, we manage, secure and optimise the performance of their applications, irrespective of the physical location of the infrastructure.
With over 10 years' investment into Attenda M.O., Attenda's operations platform, we provide the people, process and technology to deliver exceptionally high service levels, but at a cost that is amortised across Attenda's entire client base - currently 134 of the UK's leading companies.
The company enjoys substantial financial backing, the industry's leading accreditations and an unrivalled portfolio of clients including bmi, Christian Aid, easyCar, Microsoft, NHS, Princes, St. James's Place and Travelodge.
Attenda is ISO9001, ISO27001 and ISO20000 accredited, an HP SP Signature Partner, a Microsoft Gold Certified Partner, a SAP Adaptive IT Hosting Provider and a SunTone accredited managed service provider. Attenda is one of only seven companies to have been ranked in the UK's Sunday Times ARM Tech Track 100 for three consecutive years. It was voted Best Managed Services Provider by Data Centre Europe Awards for both 2007 and 2008, VMware's EMEA Hosting Partner of the Year 2008 and 2009 and VMware's EMEA and Global Service Provider Partner of the Year 2010.
For further details, visit www.attenda.net or contact
Attenda Corporate Communications
Simon Hansford +44 (0)1784 211100
simon.hansford ( @ ) attenda dot net
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