AsteriskService Launch Audio Conferencing Solution for the Hospitality Industry
Asterisk Service audio conferencing solution is tailor made to suit the specific working environment of hospitality industry and facilitates communication as well as collaboration with extreme ease of use.
- (1888PressRelease) August 28, 2019 - Ecosmob’s VoIP development division Asterisk Service launched audio conferencing solution specifically built for the hospitality industry. Speaking on the occasion the company’s VP said, “Asterisk Service audio conferencing solution is the outcome of deep study and analysis of the way the hospitality industry operates and their specific communication needs.”
The company could have offered a video inclusive conferencing system but considered the fact that calling customers may be using phones for voice based communication. We also considered the fact that video requires higher and better bandwidths that may not be available in all locations. As such, audio conferencing is the best when crystal clear uninterrupted voice communication between various participants, some of whom may be in remote locations, is of prime importance. The development team focused on enhancing audio clarity and flawless quality irrespective of internet speed and regardless of the number of people participating in the conference. There are no issues of dropped packets or delays that can be jarring.
The audio conferencing solution for hospitality mimics video conferencing in that one can “raise hands” drop in, drop out, reconnect and invite participants and conduct one to one chats within the conference with privacy, among other functions. There are useful features such as facility to make notes, mark conversations and exchange documents from within the application, making it perfect for a variety of services such as hotel booking, confirmation or inquiry. The multi-way conference system can, for example, start with an inbound call from a customer who talks with a company representative, who in turn can connect with specific service providers in what becomes a conference that delivers an extremely satisfactory customer experience. In the same way it can be used for training and to upgrade knowledge levels by sending out updates through audio seminars. Conversations can be recorded and analyzed.
The web conferencing software is designed to work on desktops with minimum configuration and with mobile devices with a seamless interconnect. Users need not have any IP specific hardware. Instead, the software is all that is needed while Asterisk service takes care of the rest of technical matters in the background. Asterisk Service offers audio conferencing as an in-premise system or as a subscription service. Users can instantly experience the ease of use and productivity enhancement this software brings in for everyone in the chain.
Hospitality industry services interested in adopting Asterisk Service audio conferencing software may get in touch by phone on 91 79 40054019, 1-303-997-3139 or chat live on https://www.asteriskservice.com/solutions/conferencing.
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