Artizan announces integration between CSR24 and Applied Systems Epic
Insurance agents can now reap the benefits of seamless integration between CSR24®, the industry's premier client access and self-service solution, and Applied Systems Epic™, the industry's most advanced agency and broker management solution.
- (1888PressRelease) June 27, 2011 - WINDSOR, CT -- Artizan Internet Services announced that it has finalized the integration of CSR24 with the Applied Systems EpicTM agency management system.
"Epic serves some of the largest agents and brokers in the United States," said Richard H. Roy, president of Artizan. "The seamless integration with CSR24 will provide Epic clients the capabilities to offer their insureds around-the-clock online service." This integration provides Epic clients with an agency-branded portal where policyholders can obtain certificates of insurance, auto IDs and other insurance documents.
"It not only extends the convenience to the policyholder by allowing online access to these forms, it also streamlines the agent's desktop certificate processing," Roy explained. By allowing insureds to obtain their own certificates, agents and brokers see improved internal efficiencies and lower processing costs.
James P. Kellner, chairman and CEO of Applied Systems, said: "In the highly competitive world of insurance, agents and brokers need to provide the best service options for their clients. Today's customers are demanding online self-service functionalities. Our Epic system offers our clients the best management system features available. With the integration to Artizan's CSR24, we now can also offer them the best customer- facing solution as well."
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