Angelo De Guzman Wins ‘Sales/Marketing Manager of the Year’ Award

Angelo De Guzman, Asst. Marketing Manager of First Central Hotel Suites, was declared the winner of the prestigious ‘Sales/Marketing Manager of the Year’ title at the Hotelier Express Awards 2018 in Dubai last week. End Quote

(1888PressRelease) March 07, 2018 - Competing with some of the best names in the industry (from Rove Hotels to Copthorne, Citymax and Al Waleed Palace), Angelo walked away with the trophy at the glittering award ceremony attended by more than 250 hospitality professionals from across the Middle East.

Congratulating Angelo, Wael El Behi, General Manager of First Central Hotel Suites, said, “We are honoured to receive this coveted award that is considered a benchmark of hospitality excellence. It is a celebration of people who are making a real difference to the hospitality sector in the Middle East. Angelo has been a pillar behind our marketing and digital initiatives and his remarkable achievement today embodies the spirit of innovation. Our ultimate aim is to provide a truly memorable experience to our guests at every step of their journey.”

Expressing his delight on winning the award, an ecstatic Angelo, said, “I am absolutely thrilled and extremely proud to be named ‘Sales/Marketing Manager of the Year’ at the Hotelier Express Awards 2018. It is wonderful to be recognized for all the hard work and passion on such a prominent platform. I am very grateful to the judges, my colleagues and other industry professionals for this honour. I would also like to share this award with all my teammates, especially our general manager, who supported me in all my initiatives.”

Angelo’s innovative work on Artificial Intelligence (AI) which gathers real-time feedback, sealed the win. Named SARAH, the fully automated system, follows human behavioral patterns allowing the hotel to collect important guest information, feedback, or special requests during their stay. In addition to this, he revamped the Hotel’s website putting Digital at the forefront – a key focus in driving brand preference and commercial performance.

First Central Hotel Suites was also shortlisted as the Serviced Apartment Team of the Year at the Hotelier Express Awards 2018. In addition, General Manager Wael El Behi and Restaurant Manager Jefferson Juan won nominations under GM of the Year (Independent Hotel) and F&B Manager of the Year categories, respectively.

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