Amdocs Positioned in Gartner's Leaders Quadrant for Both Integrated Revenue and Customer Management (IRCM) and OSS
Evaluation Based on Completeness of Vision and Ability to Execute Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been positioned in the Leaders quadrant in Gartner, Inc.'s.
- (1888PressRelease) December 20, 2011 - Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been positioned in the Leaders quadrant in Gartner, Inc.'s Magic Quadrants; Integrated Revenue and Customer Management (IRCM) and Operations Support Systems (OSS) for communications service providers.The leadership positions are based on Amdocs' ability to execute and completeness of vision.
In addition, according to Gartner's latest TOMS* (Telecom Operations Management Systems) Market Share Report, Amdocs maintains a 5.7 percentworldwide market share, making the company the largest TOMS software product vendor.
"We believe Gartner's recognition of Amdocs'leadership position is due to our product strength and our continued ability to deploy innovative solutions that support service provider's evolving needs in the connected world," said Rebecca Prudhomme, vice president for product and solutions marketing at Amdocs. "Amdocs has the broadest, SOA-enabled product portfolio across revenue management, customer management, and OSS which helps us deliver more value to service providers around the globe."
Amdocs' customers include some of the world's largest service providers including AT&T, Bell Canada, Comcast, Sprint, Telstra, TIM Brazil and Vodafone.
* TOMS Market Share: Telecom Operations Management Systems (BSS, OSS and SDP), Worldwide, 2009-2010. Gartner Dataquest Market Statistics.
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