Additional Banking Services Available on RAKBANK Mobile Banking

Top Quote RAKBANK, the leading retail and small business bank in the UAE, announced the launch of new services on its Mobile Banking platform that allow customers to conduct a wider range of banking transactions on the go via their handset. By introducing added services on its Mobile Banking Application and Service, customers can now use their mobile phones to order new cheque books, transfer balances, apply for supplementary cards, and even report a lost or stolen credit card. End Quote
  • (1888PressRelease) February 20, 2013 - RAKBANK Mobile Banking saves time when seeking investment details and when applying for an advance against salary.

    "Because RAKBANK values the modern customer's time, we are always working to add new services on our digital channels that simplify the customer's banking experience," said Homi Gandhi, Head of RAKBANK Direct. "The launch of a collection of new services on Mobile Banking is part of this continuous effort, which ensures that customers can conduct their banking activities anywhere, and anytime."

    Using their handsets, RAKBANK customers can today request to place fixed deposits, postpone a loan installment, and register for e-statements. In addition to opening a F ( @ ) st S ( @ ) ver account online, RAKBANK customers can now use their mobile to open a Term Deposit Account plus a RAKBANK AMAL Jood Account, a unique Mudaraba-based savings account that grows customer savings while giving them chances to win AED 500,000 in a quarterly draw dot

    "RAKBANK recognizes the growing trend among its customers to access their accounts on their mobile phones and has made Mobile Banking available to holders of various devices ranging from Android, iPhone, and Blackberry smartphones. The Bank even offers non-smartphone users a unique USSD-based banking service which can be accessed on any mobile device on the Etisalat network," added Gandhi.

    Going one step further, RAKBANK provides customers with an online application process for customized insurance products, offered by various leading insurance service providers, through RAKBANK Direct on www.rakbank.ae. It also gives customers the added advantage of connecting with the Bank's social media accounts on Facebook and Twitter.

    About RAKBANK
    RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a leading retail and small to medium business bank in the UAE, serving over 700,000 customers. Founded in 1976, the Bank is one of the country's oldest local financial institutions and today one of its fastest growing and most dynamic banks.

    RAKBANK offers a wide range of personal and business banking services, as well as Islamic Banking solutions via RAKBANK AMAL, throughout its 33 branches, and its Telephone, Online, and Mobile banking channels. A prominent player in small to medium enterprise finance and a leading provider of credit cards, the Bank receiving the title of 'Bank of the Year' in 2012 by Arabian Business Achievement Awards.

    RAKBANK earned a reputation for extending one of the highest levels of customer service in the local industry by topping the annual Service Quality Bank Benchmarking Study, conducted by independent service specialists Ethos Consultancy, from 2005 to 2010.

    For more information, please visit www.rakbank.ae or contact the Call Centre on +9714 213 0000. Alternatively, you can connect with RAKBANK via twitter.com/rakbanklive and facebook.com/rakbank.

    For media queries, kindly contact Lamis Daoud on +9714 291 5064 or via lamis.daoud ( @ ) rakbank dot ae.

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