AC InfoSoft Launched Virtual Call Center Solution
AC InfoSoft announced the launch of a virtual call center solution, called, AC Virtual Call Center Software. It supports the remote work model.
- Lubbock, TX (1888PressRelease) April 14, 2020 - AC InfoSoft, one of the leading VoIP software company, launched a product, AC Virtual Call Center Software. It is a virtual call center solution that can be used to run virtual call centers. It means it is designed and developed to let remote agents and managers can work from home and carry out call center operations with ease.
This call center software can be set up, installed and configured on the server space which is situated in headquarter or on the cloud space. The VoIP experts of the company will make the required setup, installation, and configuration on the server or cloud-based on the requirement of the call center.
“As it is a virtual call center software, ideally, it should be set up on the cloud space to give access to the cloud call center solution to the users. However, it is a flexible and scalable software so it does not enforce the cloud dialer setup. It can work as good on the on-site server as on the cloud”, shared spokesperson of the company.
According to the shared details, AC Virtual Call Center software has all features one needs in its advanced call center solution. Furthermore, to support remote agents, it provides different features. This solution lets agents work from home in three different models as listed below:
1. System only
2. Phone only
3. System + Phone
As the name suggests in each model, the agents can access the call center software from anyone or both devices.
The AC Virtual Call Center Software also has a range of add-ons to offer which gives additional functionalities to the call centers. Each add-on gives a range of new features to benefit agents and managers to boost their performance.
The call center solution development experts of AC InfoSoft offers integration of different third-party APIs and solutions with this software. This will provide a powerful and whole solution to the companies that use it.
The representative of the company also shared that the company will offer free consultancy and support services as part of their customer relationship management program. The experts of the company will help call centers to choose the best model and add-ons to get competitive advantages by using the AC Virtual Call Center software.
The company has launched this call center software solution to benefit call centers, customer care centers, BPOs, KPOs, telemarketing companies, and similar businesses that want to take the advantages of a virtual call center. Along with the software, the company will offer ongoing support services to its customers who use AC Virtual Call Center Software.
About AC InfoSoft
It is a leading VoIP software company based in India. The company offers VoIP development services in major technologies and platforms. It also offers innovative products. The company has many customers all across the globe; these customers use its different services and products of the company. The AC Virtual Call Center Software is recently launched by the company. The official webpage of this product gives complete information about it, including, its features and benefits. To know more about AC Virtual Call Center Software, please visit https://www.acinfosoft.com/ac-virtual-call-center-software/
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