ECT will replace a legacy bare-metal platform which has end of service, migrate existing IVR services and provide the ECT Workspace, a state-of-the-art workstream collaboration service. With this second direct-sales contract in Mexico, ECT further expands its presence in the CALA region.
The agreement authorizes this carrier to offer its business customers the service for the next 36 months based purely on monthly usage licensing to ECT; it has a minimum guaranteed value of over 5 million EUR. The carrier is acquiring customers for the VPBX/UC service whilst migrating users from a legacy VPBX to ECT's state-of-the-art solution integrated via IMS into its VoLTE network.
Once again, the reliable and stable effECTive® Televoting technology delivers on its promise of uncompromised performance, regardless of the number of simultaneous calls and messages received during the world’s largest televoting event.
CRM integration into IVR leads to a better overall responsive system that makes for a personalized customer experience. Asterisk Service offers an advanced, smart CRM integrated IVR solution.
Leading international manufacturer of fibre optic passive component, HYC Co., Ltd announces the launch of MPO connector, designed to meet the 400G high-speed transimission requirements and high density enviroments.
With Vox CPaaS, real-time communication features can be integrated into any web or mobile application, creating more engaging experience for customers.
ComApp™ Technologies, LLC. (CAT), a subsidiary of Homisco, Inc., announces a new executive team – seasoned industry experts Phil Apanovitch and Jim Brownfield. The two have more than a half century of telecommunications experience and are household names in their industry.
BroadNet Technologies will actively participate in MWC 2019 with the goal of exchanging thoughts regarding the latest technological trends in the mobile telecommunications industry.
The Reports Intellect has announced the Contactless Payment Transaction Market Research Report by SWOT Analysis and aims to provide a 360-degree view of the market by key developments, drivers and future trends with impact analysis.
Jabra Engage 65 stereo is a new family member of DECT wireless professional headset that has been manufactured keeping the difficulties faced by call-centric businesses and other certain demands of people.
Telna, a global connectivity enabler, will be participating in the MVNOs North America conference from October 16 – 17th, 2018 at the Downtown Hilton in Miami, Florida.
Telna, a vertically integrated provider of global connectivity and mobility solutions, will be expanding their distribution of innovative products and services at Tech Data Channel Link 2018 in Austin, Texas from June 27 – 29, 2018 at booth #428.
Matrix IP Phone comes with limited features, especially Phone book, which is either unavailable or have a limited capacity. Elision offers phone book integration with unlimited capacity in the Matrix phone.
Cyfuture is a proud vendor for Jodhpur DISCOM for more than 3 years. Since Cyfuture always understands its client’s requirement, hence it has offered an unparalleled service on the client site.
Demonstrations will include new features in Media Composer and Pro Tools, as well as asset and project management with Avid’s new MediaCentral | Editorial Management.
Video helps to improve communication in many ways. Hodusoft has just introduced video call feature in its omnichannel contact center software to make it even more attractive than before.
Hodusoft, a division of Ecosmob, a global VoIP technologies leader, proudly announced that UNICEF have opted to put in place Hodusoft’s HoduCC contact center software for use in Afghanistan, primarily for their polio campaign for children in that country.
GL Communications Inc. a global leader in telecom test and measurement solutions, announced today its Echo Mitigation System (EMS) Software that can be deployed on the backhaul systems to eliminate the varying delay/echo resulting from different backhaul technologies used to transport audio through the system.
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